Empire DJ Academy: Refund Policy
Effective Date: 06/06/2024
This Refund Policy explains the circumstances under which Empire DJ Academy ("we," "us," or "our") will offer refunds for our online and in-person DJ courses ("Courses").
1. Refund Eligibility
We understand that situations may arise where a refund is necessary. Here are the general conditions under which a refund may be granted:
Full Refund:
If a course is cancelled by Empire DJ Academy before the start date, you will receive a full refund for the course fee.
Partial Refund:
If you withdraw from a course within [Number] days of the start date and have not accessed any course materials (videos, lectures, etc.), you may be eligible for a partial refund, minus a [Percentage] administrative fee.
No Refund:
Refunds will not be granted once you have accessed any course materials.
Refunds will not be granted for cancellations made after [Number] days of the course start date.
Refunds will not be granted for absences from online or in-person classes.
Refunds will not be granted if you are dissatisfied with the course content or instructions.
2. How to Request a Refund
To request a refund, please contact us at support@empiretech360.com within the timeframe specified above. Your request should include your name, the course title, and the reason for your request.
3. Processing Time
We will process your refund request within [Number] business days. Refunds will be issued to the original payment method used for the purchase.
4. Exceptions
We reserve the right to make exceptions to this Refund Policy on a case-by-case basis.
5. Changes to the Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on our website. Your continued enrollment in a course after the posting of the revised Refund Policy constitutes your acceptance of the revised Refund Policy.
6. Contact Us
If you have any questions about this Refund Policy, please contact us at support@empiredjacademy.com